FAQ

Last updated: September 13, 2026

When will an order arrive?

For clear reference: Preparation normally takes 1–2 business days, followed by an estimated 4–6 business days in transit.

Can I request a return or exchange?

For clear reference: Yes. Submit the request within 30 calendar days after delivery and keep the item, packaging, tags, accessories, and included materials in the required condition.

When is an approved refund handled?

For clear reference: We process an approved refund to the original payment method within 10 calendar days.

Which cards can I use?

For clear reference: The secure checkout displays the payment methods currently available for the order.

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